Usage of the AI chatbot ChatGPT, developed by OpenAI, has seen a decline in website visits and app downloads, indicating a potential waning interest in AI chatbots and image-generators. Global traffic to ChatGPT’s website dropped by 9.7% in June, while downloads of the iPhone app have steadily decreased since early June. The initial excitement surrounding chatbots seems to have subsided as users encountered limitations and instances of the bot generating false information.
Why it matters: The decline in ChatGPT’s usage highlights the importance of addressing the limitations and challenges associated with AI chatbots. It serves as a reminder that the hype around chatbots may not always match their actual capabilities. As companies invest in AI and integrate it into their businesses, it is crucial to ensure that the technology delivers reliable and accurate results, especially in critical areas such as generating information and maintaining data privacy.
- After ChatGPT’s initial release, other Big Tech companies raced to develop their own chatbots to compete.
- Some organizations fired copywriters and other employees whose jobs could be replaced with generative AI in the first few months of its peak.
- Tech leaders should prioritize addressing the challenges associated with chatbots to deliver reliable and accurate results while maintaining data privacy.
