“The smartest and most useful book I’ve read on management this year.”
Nicholas Thompson, CEO of The Atlantic
In Scaling People: Tactics for Management and Company Building Claire Hughes Johnson translates her experience at Google and Stripe into a clear framework for building durable organizations that can handle growth.
Johnson approaches management as a craft that depends on structure and consistency.
She explains how to define company principles, design fair performance and feedback systems, build strong hiring foundations, and develop leaders across teams. Each element supports the others, creating systems that help a company stay clear and connected as it scales.
What makes this book stand out is how directly it applies to day-to-day operations.
Johnson includes templates, worksheets, and examples from Stripe’s growth, offering practical tools that turn management theory into something you can actually use. The focus is on how to design and run the systems that make those ideals work in practice.
The result is a detailed, experience-based look at what it takes to grow an organization without losing its effectiveness.
With its emphasis on structure and accountability, Scaling People is a reference for anyone building teams that can expand and still perform well.
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