CIO Best Practice: Vendors, Service Providers, and Partners

As CIOs, we are faced with the responsibility of evaluating a myriad of companies that provide IT services, and it is vital to know the level of value each type of provider offers.
Manish Sinha
Contributing CIO

A very astute McKinsey consultant once told me,

Anything important can and should be represented by a two by two matrix, as it makes the thought process simpler, and decision making easier.

I don’t know if this is a “mantra” for McKinsey as a company, or just for that consultant, but I do know that this approach has greatly influenced me as a technology leader.

As a CI...

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