Chandhu Nair has been named Senior Vice President and Chief AI Officer at Target, becoming the company’s first Chief AI Officer. In the newly created role, he will lead efforts to strengthen and coordinate the use of artificial intelligence across the enterprise.
As Chief AI Officer, Nair will focus on connecting AI initiatives to key business priorities, with an emphasis on improving the guest and employee experience, supporting better decision-making and driving growth.
Most recently, Nair served as Senior Vice President, Stores, Data, AI & Innovation at Lowe’s, where he spent more than six years in roles spanning data, AI, innovation, product and technology.
At Target, Nair sees opportunities to use AI to better anticipate changing guest needs, improve inventory management, simplify work for employees and enable faster, more informed decisions. His initial focus will be on listening and learning across the organization to identify the areas where AI can deliver the greatest impact.
According to Nair, the success of Target’s AI efforts will be measured by the impact the technology delivers rather than the amount deployed. “The measure of success won’t be how much AI we deploy,” he said. “It will be the difference it makes for Target’s growth, the guest experience and our team’s ability to do their best work.”
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