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Southwest Airlines Appoints Chief Information Security Officer

Ready for take-off.
Emily Hill
Contributing Writer
Southwest Airlines Boeing 737-700 airplane

Southwest Airlines Co. (NYSE: LUV), a Dallas-based leader in the aviation industry, has announced the promotion of Carrie Mills to Vice President & Chief Information Security Officer (CISO). This strategic move underscores the airline’s commitment to strengthening its cybersecurity defenses across its expansive operations, including facilities, airports, and aircraft.

Mills steps into her new role with a wealth of experience and a deep passion for cybersecurity. Joining Southwest in 2017 as the Senior Manager for Cybersecurity Threat Intelligence and Response, Mills has been instrumental in evolving the airline’s cybersecurity capabilities.

In her new position, Mills oversees a broad spectrum of cybersecurity functions. Her responsibilities will encompass security engineering, security operations, incident response, threat intelligence, risk and compliance, and vulnerability management. Mills’s leadership and domain expertise are expected to play a pivotal role in advancing Southwest’s cybersecurity measures, ensuring the safety and security of the airline’s operations and its customers.

Lauren Woods, Southwest Airlines Senior Vice President and Chief Information Officer, highlighted Mills’s exceptional leadership and domain expertise as invaluable assets to the airline’s Technology Department.


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