In Careless People, Sarah Wynn-Williams presents a candid account of her time inside Facebook during a period when the company transformed from a tech startup into a dominant global force. Through her experiences in policy and leadership roles, she explores how internal culture, executive decision-making, and institutional blind spots shaped the company’s impact on politics, society, and individual lives.
The book traces key turning points, including Facebook’s response to its role in the 2016 U.S. election and its early dealings with authoritarian governments. Wynn-Williams reveals how a small group of executives, operating with limited oversight, made choices that would influence billions of users.
The narrative highlights how the company’s stated ideals often diverged from the realities inside its walls.
At the heart of the story is a personal reflection on what it meant to be a working mother in a high-pressure environment. Wynn-Williams describes the emotional and professional toll of trying to succeed within a system that rewarded conformity and endurance over questioning and care.
The disconnect between public commitments to equity and internal practices is explored in depth.
Careless People is a clear-eyed look at leadership, responsibility, and the cost of scale in the technology sector. The book raises important questions about culture, accountability, and the consequences of influence without reflection.
