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When Disaster Recovery is Out of Your Hands

Ensure success when depending on third-parties to keep hosted systems secure.
Travis McHam
Contributing CIO

When a vendor hosting one of our core systems went offline due to a ransomware attack, it brought into focus that our eggs were in a basket that we were not holding. Suddenly we were at the mercy of their IT department trying to restore our systems and recover our data.

As you can imagine, that was not a comfortable place to be.

Sixty-five days with a critical system offl...

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