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Why Wisdom is Overtaking Knowledge as the Most Valuable Workplace Asset

Experience vs. facts.
Heidi Council
Contributing Writer
Cool elephant wearing sunglasses on a pink background.

The modern workforce is undergoing two major demographic shifts: an aging population continuing to work longer and an influx of younger managers leading teams. These trends, at first glance, might appear to create friction between generations. However, this presents a unique opportunity to leverage the strengths of both age groups.

As knowledge becomes more accessible through technology, the real value in the workplace will increasingly lie in “wisdom work,” where experience and the ability to distill and share life lessons take precedence.

As artificial intelligence and digital tools handle more knowledge-based tasks, the focus shifts towards harnessing the wisdom of older workers who have navigated numerous life experiences. This new paradigm not only fosters collaboration across generations but also enhances team productivity and employee satisfaction by valuing the contributions of every age group.

Why it matters: The shift from knowledge work to wisdom work represents a fundamental change in how we perceive and utilize human capital. Emphasizing wisdom work can lead to higher employee retention, more effective teams, and a workplace that truly benefits from its diversity in age and experience.

  • Demographic Shifts in the Workforce: The aging population is staying in the workforce longer, while younger workers are increasingly taking on leadership roles. This dynamic necessitates a shift in focus from merely accumulating knowledge to valuing and sharing wisdom across generations.
  • The Value of Wisdom Over Knowledge: With knowledge easily accessible via technology, wisdom — defined as the metabolization of experience — becomes more critical. Wisdom work involves sharing insights gained from life experiences.
  • Promoting Intergenerational Mentorship: Implementing programs like “menterns” (mentor-intern hybrids) allows for the reciprocal exchange of knowledge and wisdom between generations. This not only deepens connections within teams but also promotes continuous learning and development.

Go Deeper -> Why “Wisdom Work” Is the New “Knowledge Work” – Harvard Business Review

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