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PwC Partners with OpenAI to Integrate ChatGPT Enterprise

Part of their three-year AI strategy.
Cambron Kelly
Contributing Writer
Hannover, Lower Saxony, Germany - September 26, 2021: Logo of pwc in Dusseldorf, Germany - pricewaterhousecoopers is a multinational professional services network with headquarters in London, England

PwC has partnered with OpenAI to integrate ChatGPT Enterprise, the business-focused version of OpenAI’s generative AI chatbot, into its operations. This significant agreement positions PwC as the first resale partner and largest enterprise user of OpenAI’s cutting-edge AI technologies. By using advanced tools from OpenAI, such as the ChatGPT-4o model with improved voice and image features, PwC aims to expand AI capabilities in its U.S. and U.K. operations.

The partnership is set to revolutionize the way PwC’s 100,000+ employees, along with their clients, engage with AI technologies, driving accelerated impact across various business functions. This move highlights OpenAI’s strategic shift towards generating revenue from its AI offerings through enterprise sales and premium subscriptions, amidst rising operational costs.

Why it matters: This partnership between PwC and OpenAI represents a significant development in the business world, showcasing the rapid integration of advanced AI technologies into enterprise operations. It demonstrates PwC’s dedication to leading in technological innovation, guaranteeing that its employees and clients reap the benefits of cutting-edge AI tools. For OpenAI, this agreement signifies a pivotal move towards sustainable revenue generation, demonstrating a viable business model for monetizing AI technologies. This partnership establishes a new benchmark for leveraging AI to boost productivity, streamline processes, and propel large-scale business growth.

  • Expanding Technology Ecosystem: The agreement will enhance PwC’s technology ecosystem by incorporating advanced generative AI tools from OpenAI, such as the ChatGPT-4o model, into their business processes.
  • Monetizing AI: For OpenAI, this deal represents the first instance of a resale model for its products, aiming to offset the high computing costs of generative AI through enterprise sales.
  • Strategic Investment in AI: This deal aligns with PwC’s broader strategy to invest $1 billion over three years to advance AI capabilities, aiming to accelerate the adoption of generative AI solutions across different industries.

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