A new Gallup poll shows growing use of artificial intelligence by U.S. workers. In a survey of over 22,000 adults, 26% said they now use AI frequently on the job, defined as at least a few times a week.
This increase over the previous year highlights how AI tools such as chatbots, text generators, and document summarizers have become more common in workplace routines. Daily usage sits at 12%, with nearly half of respondents having tried AI at least occasionally.
AI adoption remains concentrated in certain industries and among workers whose managers actively support its use.
Technology and finance professionals are far more likely to rely on AI tools every day. In contrast, retail, healthcare, and manufacturing employees report lower usage. Even when AI tools are available, many workers hesitate because of limited training or unclear expectations.
The poll also shows that a large share of employees are not worried about losing their jobs to AI in the near future.
Why It Matters: The way AI tools are introduced and supported in the workplace will likely determine how useful they become for employees. While many workers are open to trying AI, frequent use depends heavily on organizational support and personal confidence in using the tools.
- Usage Increase Despite Most Using AI Only Occasionally: According to Gallup’s fall 2025 workforce survey, 26% of workers report using AI a few times a week or more, and 12% use it every day. Nearly half of all respondents said they have used AI at some point. Compared with 2023, when only 21% said they used AI even occasionally, these numbers show a noticeable rise in exposure to the technology. However, the majority still use it infrequently or not at all, and many workplaces have yet to see consistent integration of AI tools in daily tasks.
- Technology and Finance Workers Are the Most Regular Users: Frequent AI use is highest in technology fields, where 60% of employees say they use it at least a few times a week. About 30% in that sector use it daily. Finance professionals also report high engagement, using AI to handle large volumes of data and streamline routine documentation. In contrast, workers in sectors like retail or healthcare report far lower usage, often relying on traditional processes and limited by job duties that are less compatible with current AI tools.
- Manager Support Plays a Central Role in Employee AI Use: Gallup found that employees who strongly agree their manager supports the use of AI are more than twice as likely to use it frequently. They are also far more likely to believe the tools help them perform well in their roles. Only about 30% of workers said their manager provides this kind of support. In organizations where managers do not engage with AI themselves or do not encourage experimentation, employees tend to hold back, even if the tools are technically available.
- Low Comfort and Lack of Guidance Reduce Use in Many Workplaces: Just 9% of employees reported feeling very comfortable using AI tools, and only a quarter said their employer has clearly communicated how AI is supposed to be used in their work. Almost half of employees said their workplace has introduced AI in some form, but the number of people using it regularly remains much lower. Without clear expectations or structured training, many employees are unsure how to use these tools or whether they are encouraged to rely on them.
- Job Loss Concerns Remain Low: While increased use of AI has raised questions about job security, most workers do not believe their roles are at risk. In 2025, half of survey respondents said it is not likely that AI will replace their job in the next five years. This number has dropped slightly since 2023. Research also identifies a group of around 6.1 million workers who face high exposure to AI-driven changes and may have fewer options to adjust. These workers often have less formal education and fewer opportunities to change fields or roles.
Go Deeper -> How Americans are using AI at work, according to a new Gallup poll – AP News
Indicators Artificial Intelligence – Gallup
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